Refund Policy

1. Overview

Due to the digital nature of our Products (downloadable e-books), all sales are final. Once you have gained access to the digital content, we cannot offer refunds or exchanges.

2. Exceptions

• Defective Content: If the Product is defective or corrupted, please contact us within 7 days of purchase for assistance.
• Duplicate Purchases: If you accidentally purchase the same Product multiple times, contact us for a resolution.

3. How to Request Assistance

• Email Us: Send an email to info@digisnapstore.shop with your order details and the issue encountered.
• Resolution: We will assess your request and respond within 5 business days.

4. Chargebacks

Initiating a chargeback without contacting us first may result in the suspension of your account.

5. Waiver of Cancellation Rights

By purchasing and downloading a Product, you acknowledge that you forfeit your 14-day "cooling-off" period under the UK Consumer Contracts Regulations (2013).

6. Contact Information

For questions about this Refund Policy, please contact us at info@digisnapstore.shop.